Refund policy

Return & Refund Policy

At Connie Dinee, all sales are final. We do not accept returns, exchanges, or refunds for change of mind, color preference, or products that have been used.

Damaged, Defective, or Incorrect Items

We want every Connie Dinee order to arrive beautifully and as expected. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery through our Contact Us page.

Please include your order number and clear photos of the item and packaging so we can review the issue promptly.

If an issue is confirmed, Connie Dinee will provide the appropriate resolution based on the circumstances and available inventory. This may include a replacement, store credit, or refund.

Final-Sale Items

All Connie Dinee products, sale merchandise, and digital gift cards are final sale.